AI-Enhanced Operations Center

We make small business
look BIG.

SmallOP builds your entire digital environment — leads, quotes, payments, reviews, SEO, social, phones — then runs it for you, every single day, so you stay on the job, not behind a desk.

Setup in days, not months No new software to learn
Ops Center — Dependable Plumbing Co. RUNNING
14
Leads today
$8,240
Quoted
4.9
GMB rating
8:02aCALLMissed call from (317) 555-0184 → text-back sent in 9 seconds
8:03aLEADNew lead captured: water heater replacement, Broad Ripple
9:41aQUOTEQuote #1047 — $1,850 sent with one-tap payment link
11:15aPAIDQuote #1047 accepted & paid. Job added to calendar
1:30pREVIEWReview request sent to Karen M. — job completed
4:48p 5.0New 5-star review from Karen M. — reply posted automatically
9 sec avg missed-call response
24/7 your business never sleeps
1 system replaces a dozen tools
0 hrs/week you spend running it
What we run

Your entire digital business. Handled.

Big companies have whole departments for this. You have SmallOP — one operations center that does the work of all of them.

Lead Generation

We find the people searching for what you do and put them in your pipeline — followed up automatically by email, text, and voicemail.

Quoting & Payment

Build a quote in minutes, send it with a payment link, and get paid the moment your customer says yes. No invoicing chase.

Review Management

Every finished job triggers a review request. Five stars get amplified; problems get caught privately before they go public.

Social Media

Job photos, seasonal promos, and local posts published on schedule — so your business always looks active.

SEO & Visibility

We track the searches that matter in your service area and steadily climb you up the map pack and organic results.

Google Business Profile

Hours, photos, posts, Q&A, and review replies — your most important local listing, kept sharp without you touching it.

Website & Email

A fast, professional website that converts, plus business email on your own domain. Built, hosted, secured, maintained.

Business Phone

A dedicated business line with smart routing, missed-call text-back, and call tracking. Your cell stays your cell.

Virtual Office

A professional business address, mail handling, and a front-office presence that makes a one-truck operation feel established.

How it works

A day your business runs itself

This is what SmallOP does while you're on the job site. Every day. Without being asked.

Your day is already staged7:00a

Overnight leads sorted and scored, today's jobs confirmed by text, Google profile refreshed.

A call you couldn't take9:15a

You're under a sink. SmallOP texts the caller back in seconds and books the estimate before your competitor's phone rings.

Quote sent from the truck12:30pIN PROGRESS

You speak the job details; SmallOP turns it into a professional quote with a payment link. Approved before you finish lunch.

4
The follow-through happens5:00p

Completed jobs trigger review requests. New reviews get replies. Today's best job photo becomes tomorrow's social post.

5
While you sleep11:59p

SEO rankings tracked, website monitored, and the 2 AM "emergency water heater" search finds you first.

Missed-call text-back, live
Hi, my water heater is leaking — are you available today?
Caller · 9:15 AM · call missed
Hi! This is Dependable Plumbing — sorry we missed your call. We can have a tech out today. What's your address?
SmallOP · 9:15 AM · sent automatically, 9s later
Wow that was fast. 4280 N Meridian St
Got it. We have a 1:00–3:00 PM window open today — want me to lock it in?
SmallOP · 9:16 AM
Lead sourceGoogle Business Profile
Response time9 sec
OutcomeBOOKED
The platform

One environment. Built, then operated.

SmallOP isn't software you log into and learn. It's a complete digital operation we stand up around your business — and then run.

Step 1 — Build
Your digital storefront

Everything a customer touches, made to look like a company ten times your size.

Website, domain & email
Google Business Profile
Business phone & virtual office
Social channels & branding
Step 2 — Connect
Your revenue engine

Every inquiry flows into one pipeline — nothing falls through the cracks.

Lead capture, every channel
Missed-call text-back
Quotes with instant payment
Automated follow-up
Step 3 — Operate
Your daily operations crew

The AI-enhanced layer that works your front office every day, 24/7.

Review requests & replies DAILY
Social posting DAILY
Local SEO & rank tracking DAILY
Site & listing maintenance 24/7
Get started

Ready to look BIG?

Tell us about your business. We'll show you exactly what your operations center looks like — running.

Ready to look BIG? See SmallOP run your business. See SmallOP run your business
Get started